Government/ Education PO are welcome. Please fax your PO to 814-861-8137
Company and Organization PO are also accepted. Our accounting Dept may contact you if they need further
information. Please also fax to the same Fax number mentioned above.
You may also upload your PO after you complete the ordering online.
Instructions for new international customers
Checkout. In order to checkout your order, you need
to select the destination country first. After you select your country,
the shipping & handling cost will be displayed in your shopping
cart for your selection of shipping method.
the new customer registration form will display international
address entries for you to fill out the shipping/billing addresses.
You can always change your destination country before you checkout.
Duties, Taxes and Customs. The order total does not include import duties or
taxes which may be assessed by some destination countries. Any such additional fee is
the responsibility of the customer. All shipments go through a customs clearance procedure,
which can affect transit time.
Overseas shipment. All products for export must first be shipped to
our HQ in PA, USA warehouse for processing, please
allow a few additional days for handling to international destinations.
Please also allow 2-7 days for custom clearance in your country.
Insurance. NeutronUSA insures all order shipments to your destination.
Payments. Currently, we accept American Express, VISA,
MasterCard and Wire In. Wire In is subject to a surcharge of
US$25.00 due to bank wire in
transaction fee. However, we will offer some
cash back for orders with totals more than
if you use "Wire In" payment.
For wire transfer bank account:
Please call (1-800-813-4218 Ext. 222) or
email us for details.
After you have done the wire transfer, please have the following
information to us so that we can handle your order more effectively.
Order number / Amount wire / Date wired
Fax To: (814) 861-8137
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