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| General Information | |
| Manufacturer | Cisco Systems, Inc |
| Manufacturer Part Number | CON-OS-CT2525 |
| Manufacturer Website Address | http://www.cisco.com |
| Brand Name | Cisco |
| Service Name | SMARTnet - Extended Service |
| Product Type | Service |
| Service Information | |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Characteristic | Parts & Labor |
| Service Description | 8x5xNext Business Day |
| Service Details | SMARTnet Onsite 8x5xNext Business Day: Next-business-day Remedial Hardware Maintenance, together with parts, labor and materials, by 5:00 p.m. Depot Time provided Cisco's determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise, second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day delivery of the parts is not available, same day shipping will be provided. Cisco will provide onsite support upon arrival of the parts |
| Provided Support | Software Update |
| Provided Support | Software Maintenance |
| Provided Support | Software Upgrade |
| Provided Support | Diagnosis |
| Provided Support | Parts Replacement |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Hardware Maintenance |
| Provided Support | Phone Support |
| Service Availability | 24 x 7 Web Knowledge Base Access |
| Service Availability | 24 x 7 Phone Support |
| Service Availability | 8 x 5 Parts Replacement |
| Service Response Time | Next Business Day - Parts Replacement |
| Service Location | On-site |
| Service Duration | 1 Year |
| Product Supported | Cisco 2504 Wireless LAN Controller with 25 Ap |
WARNING:: The plastic used in cable products can expose you to lead and lead components,
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information go to www.P65Warnings.ca.gov