Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
General Information | |
Manufacturer | Cisco Systems, Inc |
Manufacturer Part Number | SVS-PSTL1-T0-A3Y |
Manufacturer Website Address | http://www.cisco.com |
Brand Name | Cisco |
Service Name | CX Success Tracks Level 1 |
Product Type | Service |
Service Information | |
Service Main Type | Technical |
Service Description | 24x7x30 Minute |
Provided Support | Phone Support |
Provided Support | New Releases Update |
Provided Support | Web Support |
Provided Support | Web Knowledge Base Access |
Provided Support | Remote Training |
Provided Support | Remote Knowledge Transfer |
Service Response Time | 30 Minute - Phone Support |
Service Duration | 3 Year |
Product Supported | Cisco DNA Advantage |