The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.
General Information | |
Manufacturer | Fortinet, Inc |
Manufacturer Part Number | FC0-10-EDBPS-310-02-12 |
Manufacturer Website Address | http://www.fortinet.com |
Brand Name | Fortinet |
Service Name | FortiCare Best Practice Services |
Product Type | Service |
Service Information | |
Service Main Type | Technical |
Provided Support | Consulting |
Provided Support | Deployment |
Provided Support | Hardware Upgrade |
Service Duration | 1 Year |
Product Supported | Fortinet:
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