Eaton's DITPM and DCPM software, both of which are part of the Brightlayer Data Centers suite, natively support uninterruptible power supplies (UPSs) and power distribution units (PDUs). The IT Automation Host Device Extension allows users to create pre-defined thresholds that automatically trigger a graceful shutdown or migration of their servers and virtual machines based on power or environmental events. Customers of this service can open new cases, manage existing cases, review prior cases and access Eaton's integrated Knowledgebase, which includes a series of self-service videos related to product features.
Purchasing this item will entitle you to 1 year of support for your IT automations. Support is also available for 3-year (BL-SUP-3Y-EXT-AUTO) and 5-year (BL-SUP-5Y-EXT-AUTO) terms.
General Information | |
Manufacturer | Eaton Corporation |
Manufacturer Part Number | BL-SUP-1Y-EXT-AUTO |
Manufacturer Website Address | http://www.eaton.com |
Brand Name | Eaton |
Service Name | IT Automation Host Device Extension Technical Support |
Product Type | Service |
Service Information | |
Service Main Type | Technical |
Service Duration | 1 Year |
Product Supported | Eaton DITPM or DCPM Software |