Technical support for Eaton's DITPM Essential software/which is part of the Brightlayer Data Centers suite/is available via an online portal/email and phone. Customers of these services can open new cases/manage existing cases/review prior cases and access Eaton's integrated Knowledgebase/which includes a series of self-service videos related to product features.
Purchasing this item will entitle you to unlimited technical support for DITPM Essential for 1 year. Support is also available for 3-year (BL-SUP-3Y-DITPMESS) and 5-year (BL-SUP-5Y-DITPMESS) terms.
General Information | |
Manufacturer | Eaton Corporation |
Manufacturer Part Number | BLSUP1YDITPMESS |
Manufacturer Website Address | http://www.eaton.com |
Brand Name | Eaton |
Service Name | Brightlayer Data Centers Software Tech Support |
Product Type | Service |
Service Information | |
Service Main Type | Technical |
Service Duration | 1 Year |
Product Supported | Eaton Distributed IT Performance Management Essential Device |