The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
General Information | |
Manufacturer | NVIDIA Corporation |
Manufacturer Part Number | 792-CMTN4Z+P2CMR58 |
Manufacturer Website Address | http://www.nvidia.com |
Brand Name | NVIDIA |
Service Name | Enterprise Business Critical Support - Renewal |
Product Type | Service |
Service Information | |
Service Main Type | Technical |
Service Description | 24x7x4 Hour |
Provided Support | Remote Consulting |
Provided Support | Phone Support |
Provided Support | Software Upgrade |
Provided Support | Software Support |
Provided Support | Software Update |
Provided Support | Email Support |
Provided Support | Web Support |
Provided Support | Hardware Support |
Service Response Time | 4 Hour - Phone Support |
Service Location | On-site |
Product Supported | NVIDIA Tx6240 |