FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.
General Information | |
Manufacturer | Fortinet, Inc |
Manufacturer Part Number | FC10000563140212 |
Manufacturer Website Address | http://www.fortinet.com |
Brand Name | Fortinet |
Service Name | FortiCare Essential Support - Extended Service (Renewal) |
Product Type | Service |
Service Information | |
Service Main Type | Exchange |
Provided Support | New Releases Update |
Provided Support | Return Merchandise Agreement (RMA) |
Provided Support | Replacement |
Provided Support | Firmware Updates |
Provided Support | Web Knowledge Base Access |
Provided Support | Web Support |
Service Response Time | Next Business Day - replacement |
Service Location | Service Depot |
Service Duration | 1 Year |
Product Supported | Fortinet :
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