LENOVO 5VS0Z69932 SOLUTION 1Y LISS THINKREALITY VR

Lenovo Integrated Solutions Support

This Service provides expanded access to advanced-level Integrated Solution Support ("LISS") technicians and a single, designated point of contact for all of your Lenovo Integrated Solutions. For the purpose of this Service, Lenovo Integrated Solutions means a solution offered by Lenovo, which may be comprised of a combination of Lenovo and non-Lenovo products (e.g. hardware, software and services). When you contact a Lenovo Integrated Solution Support technician, you must follow the problem determination procedures as directed by the technician. The technician will attempt to diagnose and resolve your problem over the telephone and may direct you to download and install software updates. The LISS technician will determine whether the issue is hardware, software or connectivity-platform related and will assist you to resolve it as follows: