PremierPLUS Support from Extreme Networks is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels.
ExtremeWorks Premier Plus - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to levels of purchase. In addition, customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports.
General Information | |
Manufacturer | Extreme Networks, Inc |
Manufacturer Part Number | 98504-H30003 |
Manufacturer Website Address | http://www.extremenetworks.com |
Brand Name | Extreme Networks |
Service Name | ExtremeWorks Premier Plus - Extended Service |
Product Type | Service |
Service Information | |
Service Main Type | Exchange |
Service Characteristic | Parts |
Provided Support | Phone Support |
Provided Support | Monitoring |
Provided Support | New Releases Update |
Provided Support | Training |
Provided Support | Web Support |
Provided Support | Parts Replacement |
Service Response Time | Next Business Day - Advance Parts Replacement |
Service Location | Service Depot |
Service Duration | 1 Year |
Product Supported | Extreme Networks 08G20G2-08 |