EXTREME
97004-H35298 Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: EN-SLX-9640-24S-12C
Mfg Part Number: 97004-H35298 , Item #: 4076603
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Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
| General Information | |
| Manufacturer | Extreme Networks, Inc |
| Manufacturer Part Number | 97004-H35298 |
| Manufacturer Website Address | http://www.extremenetworks.com |
| Brand Name | Extreme Networks |
| Service Name | ExtremeWorks Advanced Hardware Replacement - Extended Service |
| Product Type | Service |
| Service Information | |
| Service Main Type | Exchange |
| Service Sub Type | Electronic and Physical |
| Provided Support | Parts Replacement |
| Provided Support | Escalation Management |
| Provided Support | Software Upgrade |
| Provided Support | Email Support |
| Provided Support | Software Update |
| Provided Support | New Releases Update |
| Provided Support | Phone Support |
| Provided Support | Web Support |
| Provided Support | Web Knowledge Base Access |
| Service Response Time | Next Business Day - Advance Parts Replacement |
| Service Location | Service Depot |
| Service Duration | 1 Year |
| Product Supported | Extreme Networks EN-SLX-9640-24S-12C Router Support |
WARNING:: The plastic used in cable products can expose you to lead and lead components,
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information go to www.P65Warnings.ca.gov
