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Tech support with the Premier difference
Transform your IT support experience with advanced-level techs, end to end case management, and faster, first-time resolution. All of that in one essential service for your business: Premier Support.
VIP treatment for both your IT staff and end users
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration free support. Lenovo can deliver by minimizing downtime and disruptions with our human-centric approach to IT support.
Premier Support Center
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first time fixes, so they're committed to prompt and accurate resolution.
| General Information | |
| Manufacturer | Lenovo Group Limited |
| Manufacturer Part Number | 5WS7B98425 |
| Manufacturer Website Address | http://www.lenovo.com/us/en/ |
| Brand Name | Lenovo |
| Service Name | Premier Support - Extended Warranty |
| Product Type | Warranty |
| Service Information | |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Provided Support | Phone Consulting |
| Provided Support | Technical Account Manager |
| Provided Support | Reporting |
| Provided Support | Case Management |
| Provided Support | Parts Replacement |
| Provided Support | Software Support |
| Provided Support | Repair |
| Provided Support | Break Fix Support |
| Provided Support | Asset Management |
| Service Response Time | 4 Hour - Part & Labor |
| Service Location | On-site |
| Service Duration | 5 Year |
| Product Supported | assetLenovo DB720S |
WARNING:: The plastic used in cable products can expose you to lead and lead components,
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information go to www.P65Warnings.ca.gov