Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
General Information | |
Manufacturer | Cisco Systems, Inc |
Manufacturer Part Number | CON-SNT-A9K2X1GE |
Manufacturer Website Address | http://www.cisco.com |
Brand Name | Cisco |
Service Name | SMARTnet |
Product Type | Service |
Service Information | |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Characteristic | Parts |
Service Description | 8x5xNext Business Day |
Service Details | SMARTnet 8x5xNext Business Day:
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Provided Support | Diagnosis |
Provided Support | Software Update |
Provided Support | Hardware Maintenance |
Provided Support | Web Knowledge Base Access |
Provided Support | Phone Support |
Provided Support | Software Maintenance |
Provided Support | Software Upgrade |
Provided Support | Parts Replacement |
Service Availability | 8 x 5 Parts Replacement |
Service Availability | 24 x 7 Phone Support |
Service Availability | 24 x 7 Web Knowledge Base Access |
Service Response Time | Next Business Day - Parts Replacement |
Service Duration | 1 Year |
Product Supported | Cisco ASR 9000 Series Router Ethernet Linecard:
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