
, PO and Wire.
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
| General Information | |
| Manufacturer | Fortinet, Inc |
| Manufacturer Part Number | FC10FG9H02100260 |
| Manufacturer Website Address | http://www.fortinet.com |
| Brand Name | Fortinet |
| Service Name | FortiCare Premium RMA - Extended Service (Renewal) |
| Product Type | Service |
| Service Information | |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Description | 24x7xNext Day |
| Provided Support | Parts Replacement |
| Provided Support | Firmware Updates |
| Provided Support | Phone Support |
| Provided Support | Email Support |
| Provided Support | New Releases Update |
| Provided Support | Return Merchandise Agreement (RMA) |
| Provided Support | Web Support |
| Provided Support | Web Knowledge Base Access |
| Service Response Time | Next Day - Advance Parts Replacement |
| Service Location | Service Depot |
| Service Duration | 5 Year |
| Product Supported | Fortinet FortiGate 900G |
WARNING:: The plastic used in cable products can expose you to lead and lead components,
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information go to www.P65Warnings.ca.gov