CISCO 

CISCO HS-W-321-C-USBC Headset 321 Wired Single On-Ear Carbon B

Mfg Part Number:  HS-W-321-C-USBC  
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Price: $163.49 + Free Shipping
Quantity:
In Stock/Mfg Direct Ship
Last Updated: Sep 04, 2025
No Sales Tax except these states
, PO and Wire.

The Cisco Headset 320 Series are affordable headsets that maximize your investment while providing the essentials for everyday office use. Featuring plug and play setup, clear audio, lightweight design, and a new Webex button to easily join Webex meeting.

Designed for workers who spend a lot of time wearing headsets at their desk and are looking to save time with productivity features like the Webex button.

The Headset 320 Series offers:

  • Lightweight comfort that is ideal for extended wear
  • Uncompromised sound in a minimalistic form factor
  • Boom arm offers noise reduction in loud environments
  • Easy, intuitive user configuration experience when used with Webex and Cisco IP phones
  • Flexible options for connecting to devices: Supports USB-A, USB-C, and RJ9 connections
  • Easy device management with Cisco Unified Communications Manager, Control Hub and Cisco collaboration endpoints
  • New Webex button that is deeply integrated with Webex to create a more efficient user experience
Integrated serviceability

Headsets are easier to deploy, manage, and service with Cisco collaboration services. Centrally manage policy, defaults, and much more when using Cisco Headsets with Cisco Unified Communications Manager, Control Hub, and collaboration devices.

Premium audio experience

Advance ear cup design and wide frequency range speaker creates a full and rich sound that providing exceptional clear audio experience. Unidirectional ECM noise canceling mic help prevent noise around you, so you will be heard clearly.

Lightweight and ergonomic design

These headsets are designed to be delightful to wear for people who need to wear a headset all day. They feature quality materials, including multiaxial ear cups.

Rich connection type

Headset provides different models for different connection types including RJ-9, USB-A and USB-C (through USB-A to USB-C adapter). You can find the best fit for your work environment.

Headset audio tuning

Works only on USB headsets with compatible Cisco endpoints
The microphone test removes the guesswork associated with tuning microphone gain levels by enabling users to record themselves speaking in their work environment and then playing the recordings back. Configurable sidetone allows users to adjust speaking volume to a proper level. User can also set the Equalization of the headset to best satisfy the ear.

Webex button

Webex button integrates with Webex and Cisco collaboration endpoints to bring a more efficient work experience when making a call or joining a meeting.
Main Specification
General Information
Manufacturer Cisco Systems, Inc
Manufacturer Part Number HSW321CUSBC
Manufacturer Website Address http://www.cisco.com
Brand Name Cisco
Product Series 320
Product Model 321
Product Name 321 Headset
Packing Box
Product Type Headset
Technical Information
Connectivity Technology Wired
Cable Length 7.55 ft
Sound Mode Mono
Impedance 32 Ohm
Minimum Frequency Response 50 Hz
Maximum Frequency Response 18 kHz
Features Ergonomic Design
Features Lightweight
Features Comfortable
Features Equalizer
Features Noise Reduction
Earpiece
Earpiece Design On-ear
Earpiece Type Monaural
Driver Size 1.18"
Microphone
Microphone Technology Noise Cancelling
Microphone Technology Electret Condenser
Microphone Technology Uni-directional
Microphone Design Boom
Integrated Microphone Yes
Interfaces/Ports
Host Interface USB Type C
Host Interface USB Type A
Physical Characteristics
Color Carbon Black
Form Factor Ear-cup
Weight (Approximate) 3.07 oz
Miscellaneous
Package Contents
  • 321 Headset
  • Pointer Card
  • Headset Adapter USB-A to USB-C (USB-C version only)
Application/Usage Office
Application/Usage Mac
Application/Usage PC
Application/Usage Conferencing
Application/Usage IP Phone
Compatibility
  • Cisco IP Phone 6800 Series
  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7800 Series with Multiplatform Firmware
  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8800 Series with Multiplatform Firmware
  • End-of-Life Cisco Unified IP Phones
  • Cisco SPA Series IP Phones
  • Cisco Webex Desk Series
  • Cisco Webex Wireless Phone 800 Series
  • Cisco Jabber
  • Webex App
  • Cisco Webex Meetings
  • Cisco UC-One
  • Microsoft Teams
  • VoIP Phones
Warranty
Limited Warranty 2 Year
WARNING:: The plastic used in cable products can expose you to lead and lead components, chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov
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