CISCO
CISCO CCX10AQMMEDKITK9 CCX 10.0 ADV QUALITY MANAGER MEDIA KIT -
Mfg Part Number: CCX10AQMMEDKITK9 , Item #: 3118773This Software product is non-returnable. Please make sure your system requirements and compatibilities.
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Price: $86.96
+ Free Shipping
Quantity:
In Stock/Mfg Direct Ship
Last Updated: Apr 04, 2026
No Sales Tax except these states
, PO and Wire.
Cisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 400 agents.
Cisco Unified Contact Center Express supports powerful, agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services as well as offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice, email, web chat, and customer interaction management help deliver each contact to the right agent the first time.
Cisco Unified Contact Center Express is available in three packages: Standard, Enhanced, and Premium, to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).
Cisco Unified Contact Center Express supports powerful, agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services as well as offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice, email, web chat, and customer interaction management help deliver each contact to the right agent the first time.
Cisco Unified Contact Center Express is available in three packages: Standard, Enhanced, and Premium, to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).
Main Specification
| General Information | |
| Manufacturer | Cisco Systems, Inc |
| Manufacturer Part Number | CCX10AQMMEDKITK9 |
| Manufacturer Website Address | http://www.cisco.com |
| Brand Name | Cisco |
| Product Name | Unified Contact Center Express v.10.0 Advanced Quality Manager |
| Product Type | Software |
| Product Information | |
| Software Main Type | Network & Communication |
| Software Sub Type | IP Telephony |
| Software Name | Unified Contact Center Express v.10.0 Advanced Quality Manager |
| License Information | |
| License Type | Media Only |
WARNING:: The plastic used in cable products can expose you to lead and lead components,
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information go to www.P65Warnings.ca.gov
